Terms and Conditions
While we endeavour to supply accurate information on this site, errors and omissions may occur. Cruisy Baby does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site. Cruisy Baby has made every effort to ensure the accuracy of information contained on the website, however we are not are able to verify all manufacturers’ claims, statements or product information.
Cruisy Baby reserves the right to make changes to the content on this site at any time and without notice.
To the extent permitted by New Zealand law, Cruisy Baby makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.
2. Making a contract with us
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received and accepted your order, which indicates that a contract has been made between us. We will take payment from you when we accept your order. In the unlikely event that the goods are no longer available, we will advise by email.
An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery, billing and any other relevant details for your order eg an optional gift message for gift cards, entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order, which you are able to print as a receipt of your order. We will also email you with confirmation of your order.
Cruisy Baby values our customers and respects your privacy. We collect information about you through our website in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not sell or distribute your personal information to third parties unless required as a matter of law.
In accordance with the Privacy Act 1993, you have the right to access, and to request correction or removal of any of your personal information. If you have any concerns about your privacy, please feel free to contact us.
• To process and fulfill your order, including to send you emails to confirm your order status and shipment
• To communicate with you by way of newsletters and to send you information by email, postal mail or other means about our products, services and promotions.
• To alert you of amendments, corrections, special offers and other new services
• To administer and fulfill our promotions
• To help us learn more about your shopping preferences
• To help us create and publish content most relevant to you
• To help us address problems with and improve our site design, products and services
• To enhance your shopping experience
• To analyze trends and statistics
• To protect the security or integrity of our website and our business
• To contact you if necessary
Some of our competitions are open to subscribers of our newsletter only. So by entering these competitions, you maybe agreeing to have your email address signed-up to our newsletter list. You can unsubscribe at any time however only those subscribed or a fan at the time of the competition are eligible for these prizes.
Competition prizes are not transferable and can not be exchanged for alternatives, for cash or store credit. Cruisy Baby reserves the right to supply alternate prizes of the same value if due to unforeseen circumstances the advertised prize is not available at time of prize dispatch. Cruisy Baby reserves the right to amend any or all terms and conditions or discontinue any competition without notice at anytime.
All prices listed on www.cruisybaby.co.nz are in New Zealand dollars and are inclusive of GST. All prices are subject to change. We will always try and notify you of any price changes that may occur due to currency fluctuations or supplier increases. We will always try and pass on the best possible price to our customers.
Every effort has been made to portray the colours of our products that appear on this website as accurately as possible. However, because the actual colours you see depend on the monitor you are using, Cruisy Baby cannot guarantee that your monitor’s display of any colour will be completely accurate.
7. Website and Credit Card Security
We want you to have a safe and secure shopping experience online. All payments are processed using Paypal.
8. Returns and Refunds Policy
Whether it’s baby sleepwear, clothes or carriers, we want you to be happy with your purchase, and offer a no-fuss returns policy. Not only do we meet our obligations under the Consumer Guarantees Act, our aim is to exceed your expectations.
We understand that purchasing online can be difficult and your complete satisfaction is our top priority! If you are not 100% satisfied with your purchase for any reason, we will gladly accept returns of packages (excludes electrical items – please see note below) within 100 days of the sale date with a copy of your receipt.
All we ask is that the product is not used, is in the same condition you received it and is in the original box and/or packaging with tags intact. We do not refund delivery costs and if your order qualified for free delivery, we will deduct the delivery amount you would have paid from your refund amount. If we do send you out a replacement or different size, you will be responsible for the delivery. Please ensure your item is well packaged so we receive them back in a perfect, salable condition. Sorry we can’t accept change of mind returns where the item has been used. Please note any bath or health products are not able to be returned.
Please note you will receive a store credit for sale items or items that have been discontinued from our range.
Please note our 100 days returns policy does not include change of mind electrical items. Electrical items can be returned for a store credit only within 30 days of purchase.
Returning a faulty item
You can return a faulty item in the same way you would return any purchase by sending it back to us for repair, replacement or refund. If you receive a damaged item please email firstname.lastname@example.org within 2 days of receiving your goods, please include details of the fault and a photo if possible so we can quickly resolve the problem. Please keep your packaging if you suspect damage by the courier.
Cruisy Baby prides itself on our high standard of quality control, we stand by the quality and safety of the products we supply and the service we offer. If you are not completely satisfied please email email@example.com so we can can sort it out for you.
9. Gift Vouchers
Gift vouchers are only redeemable for products shown on the Cruisy Baby website – www.cruisybaby.co.nz and should be treated like cash- they cannot be reissued if lost, stolen or damaged. Gift vouchers are non-returnable or redeemable for cash and cannot be used towards the purchase of another gift voucher. Gift vouchers must be used in ONE transaction only and cannot be split. Change will not be given should the purchase amount be less than the value of the gift voucher. A delivery charge will be applied on the products purchased when redeeming the gift voucher. Gift vouchers are valid for 6 months from the date of purchase and the unused balance will not be refunded or credited by Cruisy Baby. Where the cost of the purchase exceeds the voucher value the voucher holder will be required to make up the difference between the purchase price and the value of the voucher. Gift vouchers must be used prior to the expiry date.
Please note that although this site has some hyperlinks to other third party websites, these sites have not been prepared by Cruisy Baby and are not under the control of Cruisy Baby. The links are only provided as a convenience, and do not imply that Cruisy Baby endorses, checks, or approves of the third party site. Cruisy Baby is not responsible for the privacy principles or content of these third party sites. Cruisy Baby is not responsible for the availability of any of these links.
Cruisy Baby requires that you request our permission to include a link from another site to this site. If you would like to request permission, please email us at firstname.lastname@example.org
This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.
12. Changes to this Agreement
This website is intended to provide information for people shopping for our products and accessing our services, including making purchases via our website www.cruisybaby.co.nz and registering for our newsletter to receive e-mails from us.
Cruisy has made every effort to ensure the accuracy of information contained on the website, however we are not are able to verify all manufacturers’ claims, statements or product information. We recommend that manufacturers be contacted directly to verify specific claims, statements or product information.
While we endeavour to supply accurate information on this site, errors and omissions may occur. Cruisy Baby does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.
Please note that although Cruisy Baby may publish links to other internet resources, including websites, these sites have not been prepared by Cruisy Baby and are not under the control of Cruisy Baby. The links are only provided as a convenience, and do not imply that Cruisy Baby endorses, checks, or approves of the third party site. Cruisy Baby is not responsible for the accuracy or privacy principles or content of information contained in these third party sites. Cruisy Baby is not responsible for the availability of any of these links.
Cruisy Baby requires that you request our permission to include a link from another site to this site. If you would like to request permission, please contact us at email@example.com
Cruisy Baby reserves the right to make changes to the content on this site at any time and without notice.
To the extent permitted by New Zealand law, Cruisy Baby makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this website or any other website.
14. Intellectual Property
Cruisy Baby owns all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.
Cruisy Baby welcomes the use of this site for personal use, non-commercial use, research or study – provided that the user acknowledges all copyright and other notices contained in the content.
We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site without the express permission of Cruisy Baby.